Terms of Service

Last updated: 17 October 2026

These terms apply to every brand that uses the Zemam service for storage, packing, shipping and cash collection. By creating an account or using the service, you agree to them.

1. Your account

• Give correct information and keep your password safe. You are responsible for everything done from your account.

2. Suppliers and fulfillment clients

• You are responsible for the quality, legality and description of your products, and for keeping your stock information correct.

3. Fees and payouts

• The platform’s fees and percentages are shown in your panel. Payouts are sent to the details you provide after the orders are completed.

4. Not allowed

• Fake or duplicate orders, misleading customers, illegal or prohibited products, and any attempt to harm the service or other users.

5. Suspension

• We may suspend or close an account that breaks these terms or harms customers or partners.

6. Liability

• We work to keep the service available and accurate, but we are not responsible for delays or losses caused by shipping companies or by services outside our control.

7. Changes to these terms

• We may update these terms. Continuing to use the service means you accept the latest version.

For any question or request about your data, contact us from the website.